From the category archives:

Management

The “Worst” Payer Award from Doctors

February 3, 2012

Follow the link for a report from Medscape asking doctors which insurers are the best which are the worst and what are the differences.

And the loser is…
Insurer Ratings Report 2011.

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AADPA March 7-10

February 2, 2012

Next month I will be participating in the annual AADPA meeting in Scottsdale. AADPA is the American Academy of Dental Practice Administration. I have been a member of this organization for over twenty years and can say with conviction my association with this group has had a profound positive effect on my life and my dental [...]

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Six steps to developing a high tech dental office

February 2, 2012

1. Begin with the End in Mind:
Have a plan and a goal before you start
2. Establish a technology infrastructure:
Integrated practice management software
Computers networked in the treatment rooms
3. Add the “Big 2”:
Digital images
Digital radiography
4. Non-dental programs:
Word processing
Checkbook
Anti virus
5. Add advanced dental applications:
CAD CAM
Digital Diagnostics
Computerized probes
6. Keep a future focus; be open to evolving technologies:
Internet
3D Images
Mobile

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CareCredit celebrates 25th anniversary

January 30, 2012

Following is a link from the ADA News. I have been a happy user and big fan of CareCredit for many years. Making it easy for patients to accept and pay for fine dentistry is a plus for any office. I am also a fan of the tools CareCredit makes available online for dentists to check patient’s [...]

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Peter Drucker, the dean of American management theorists, wrote

January 28, 2012

“Every few hundred years throughout Western history, a sharp transformation has occurred. In a matter of decades, society all together rearranges itself – its worldview, its basic values, its social and political structure, its arts, and its key institutions. Fifty years later a new world exists. And the people born into that world cannot even [...]

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Budget for Training

January 27, 2012

In my humble opinion there is no high tech investment that will pay off faster than training. If you have not had some sort of high tech training in the last 12 to 18 months you are holding the office back and costing yourself thousands in lost productivity.
Plan for some training this year by budgeting the [...]

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Will that amazing high tech gizmo pay for itself or is it just an expensive toy?

January 26, 2012

When evaluating high tech for the dental office there are three things to consider before making a big purchase.

Does this technology system enhance the human system? That is to say does it make the job easier and faster or even just more rewarding for the dentist the staff or the patient?
Does this technology system improve [...]

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Doctors Going Broke

January 21, 2012

Just a few years ago this would have seemed impossible.
Doctors in America are harboring an embarrassing secret: Many of them are going broke.
via Small Business: Doctors going broke – Jan. 5, 2012.
The CNN Money article linked above presents a number of reasons US physicians are struggling including reduced and delayed payments from government and third [...]

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Handling Negative Online Reviews

January 16, 2012

You can find an article I wrote for Dentrix Magazine online here, page 28.
The article discusses what to do, or more importantly what not to do when you are faced with a negative online user review.

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Data Mining

January 9, 2012

Data mining is the act of looking for useful relationships in out general business data that can be used to better manage our practice or serve our patients. My article in Dentalcompare “No More Management by Guesswork”  looks at how data mining can work using an online e-service, Action Run.

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Dentist’s Executive Briefing

January 5, 2012

My blog post making tech predictions for 2012 was picked up by Dentist’s Executive Briefing.
Dentists Executive Briefing – Powered by MultiBriefs.

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Dentalcompare Video

January 5, 2012

More:

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Training Training Training

December 31, 2011

A critical step in developing a successful paperless record (or any new technology system) is training. Every team member, including the dentist, must understand and use the computers. You will never get full value from your technology investment with out training. One of the major technology mistakes dentists often make is to take off and go [...]

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Is Email Dead?

December 30, 2011

If you read this PC Magazine article…
Frankly, email is wasteful. Sure, it doesn’t require chopping down trees like paper mail, but it creates a mess of data that often winds up in the hands of people who don’t need it.
via Is Email Dead? | News & Opinion | PCMag.com.
The author is not saying that personal [...]

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Year End Guides

December 26, 2011

FYI
Dentrix year end information
Eaglesoft year end FAQ
Carestream (Softdent) year end report

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The “Best” Tech investment for Dentists

December 22, 2011

Do some deep and serious soul searching and answer this fundamental question; are you a nerd? Are you the person all your friends, family, neighbors and colleagues come to with their computer problems? Or are you the target audience for all those technology for dummies books?
It would be nice and simple especially for the “dummies” [...]

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Sure, but what’s the hard part?

December 21, 2011

 Seth Godin makes the point that in any job the hard part is the part we don’t want or like to do more so than it is the part that takes the most pure effort, skill or time.
In my experience many dentists enjoy the clinical aspects of dentistry; the skill of using our hands, the precision and attention [...]

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The YAPI App

December 19, 2011

Gina Dorfman, DDS is a dentist with a very busy practice in Santa Clarita, California. She was frustrated by the time and energy wasted in her office as she and her team members tried to communicate with each other and the patients. That is a problem faced by all dentists, however unlike other dentists Gina [...]

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It is not all Parties and Presents; Serious Year End Planning

December 15, 2011

Year end is rapidly approaching. For many of our patients this is a great time of year to get some needed dental work done. Some will have met their yearly deductible and will have better coverage for care, others will have met the minimum for a medical dental tax deduction and still others may have [...]

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Switch

December 14, 2011

What I am Reading Now

Implementing new technology requires change on the part of the dentist and the office team. Sometime it is implementing that change more than anything else that holds us back. This book discusses change and gives some specific ideas on how to do it effectively. Interesting and insightful.

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