From the category archives:

Internet

Is Email Dead?

December 30, 2011

If you read this PC Magazine article…
Frankly, email is wasteful. Sure, it doesn’t require chopping down trees like paper mail, but it creates a mess of data that often winds up in the hands of people who don’t need it.
via Is Email Dead? | News & Opinion | PCMag.com.
The author is not saying that personal [...]

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Help with Data Overload

December 29, 2011

What did we do before Google and the “Information Super Highway”? When it came to information, that is finding a fact or checking on some relevant data, we either went to a library, (where finding the information was theoretically possible but often difficult) we relied on our memory of general stuff or most often we [...]

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How To Set Up A Google+ Page

December 16, 2011

FYI
Before you can create a Google+ Page, youll need a few things on hand, the first being a Google account. If you have a Gmail account, you already have a Google account. If you need to establish one, it only takes a minute and its free
via How To Set Up A Google+ Page | PCMag.com.

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It is not all Parties and Presents; Serious Year End Planning

December 15, 2011

Year end is rapidly approaching. For many of our patients this is a great time of year to get some needed dental work done. Some will have met their yearly deductible and will have better coverage for care, others will have met the minimum for a medical dental tax deduction and still others may have [...]

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Digital Referrals

December 9, 2011

Follow the link to an article I wrote for the AZ Dental Journal Inscriptions. The article is on paperless or digital specialty referrals.
http://www.azda.org/Inscriptions/2011Dec/index.html#/36/

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More Medical “in”Justice

December 9, 2011

Follow up on this story about Dr. Stacy Makhnevich a New York dentist who attempted to enforce an agreement preventing patients from posting negative online comments. The patient turned around and sued her, setting off a firestorm of online news. None of it is good news for Dr. Makhenvich. The DoctorBase article below provides some good [...]

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Very Good Video

December 7, 2011

Here is a very nice example of an online video from Dr. Marc Wallach. The example is professional but not too “Hollywood”. By that I mean it demonstrates that the Dr. is competent but it is not over the top glitzy. A patient watching this video should feel re-assured that Dr. Wallach is up to [...]

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News from New York: User Reviews

December 2, 2011

I have commented many times in the last few years on how powerful online reviews are becoming. It seems the industry is taking notice. There were at least nine different vendors at the Greater New York show offering some sort of system to monitor and or place online user reviews on various sites. Just in [...]

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Free Speech, User Reviews and another Lawsuit

December 1, 2011

From Dr. Bicuspid (registration required)
A New York dentist is in legal hot water for requiring patients to agree not to post negative comments about her online before she would treat them…A class-action lawsuit filed November 29 in the U.S. District Court for the Southern District of New York claims that a form Stacy Makhnevich, DDS, [...]

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The Evolution of Search

December 1, 2011

 
HT Sesame Communications

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Webinar

December 1, 2011

 

Dental Compare Webinar Series

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News from New York: Patterson Explore Store

December 1, 2011

One new and exciting idea I saw at the Greater New York meeting was an online app store from Patterson called “Explore Store”. Right now the store only offers two online products, Caesy Cloud and PattLock, Patterson’s online backup system. However there are lots of big plans in the works to offer more online services as [...]

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365 Days of Facebook

November 30, 2011

Fans of Social Media make a big deal out of the fact that it is “Free” and it is…kinda”. Facebook is free like a free puppy. Sure the puppy is free but you will have to feed it and take care of it (and clean up after it) forever.
Sesame Communications is offering a wonderful truly [...]

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Exposing the Cost of Health Care

November 30, 2011

Can you imagine going down to the Chevy dealer and picking out a new car, selecting the color and all the options you wanted including the engine, transmission and fancy wheels and then when you ask the salesman how much he won’t tell you?
“We don’t know the fee.” He says, “We will just send you [...]

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Pre Digital

November 28, 2011

From Seth Godin.

A brief visit to the emergency room last month reminded me of what an organization that’s pre-digital is like. Six people doing bureaucratic tasks and screening that are artifacts of a paper universe, all in the service of one doctor (and the need to get paid and not get sued). A 90-minute experience [...]

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Greater New York e-Services

November 26, 2011

I will be presenting a session on using e-Services in dentistry at the Greater New York meeting Nov. 28 as part of the Dental Tribune Study Club.
Digital technology is revolutionizing every aspect of dental practice including how we make clinical decisions and how we communicate. One of the most powerful trends in technology is the [...]

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Patients Prefer e-Reminders

November 21, 2011

No-shows, a classic issue which has plagued dental practices since the time of good ol’ G.V. Black.
No-shows are frustrating and expensive. You can get militant and charge patients if they no-show. That’s a great way to create pleasant Kumbayah relationships.
You can be proactive and call everybody on the schedule a few days in advance. This [...]

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Webinar Dec 8

November 18, 2011

My next Dental Compare Webinar is scheduled for Thursday Dec 8 at 2:00 pm PST
The Internet will have a more profound effect on the world we live in than any technological
advance of the last century. More than cars, planes, electronics, telecommunications and all the
rest. It will affect our lives in ways we cannot yet even [...]

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The Best Products of 2011

November 18, 2011

From PC Magazine:
Perhaps the greatest distinction we give, however, is our Best of the Year Awards, which are presented to those products that truly dazzle us.
Best of the year in these catagories:
Desktops
Laptops
Tablets
Peripherals &
Components
Audio
Digital Cameras
Ebook Readers
GPS Navigation
HDTVs
Cell Phones
Mobile Devices
Mobile Apps
Security
Software &
Internet
Networking
Printers
Projectors
Scanners
Gaming
Some of these, like the printer, will have a direct dental office application. Others, like Gaming, [...]

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More Than Paperless Charts

November 17, 2011

I recently received a call from Ed Dolan a dentist from the Seattle area. Ed told me how he was using some imaginative online e-services to outsource basic office work. I thought it was a creative way to leverage technology in ways we have yet to consider in dentistry. With these online e-services you can [...]

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